App Center
Download your benefits apps by clicking the link to the app store.
Independence Blue Cross
Find a provider or hospital, view your claims and coverage, access your ID card information, and more.
Aetna
Find a dentist, view your dental claims and coverage, access your ID card information, and more.
CVS/Caremark
Request prescriptions, check drug coverage and costs, find pharmacies in your network and more.
Bright Horizons EdAssist Solutions
Create, edit, and manage your tuition applications and more.
UHC Vision
Instantly and securely access critical health information, find a physician, check the status of a claim, speak directly with a nurse and more.
Virgin Pulse
Live better and achieve your health goals with a fun and engaging digital experience.
PayFlex
View your HRA, FSA, and Wellness Account balances, claims and transaction details, file a claim using your phone's camera, initiate transactions to and from your account, provide receipts for substantiation, and more.
TIAA
View your accounts, track fund performance, use the Retirement Projector, access market insights, and more.
Health Advocate
Find the right doctor, find help with insurance claims, locate eldercare services, secure second opinions, schedule appointments, clarify complex conditions, estimate healthcare costs, and more.
MDLIVE
Schedule live, on-demand visits with a provider for minor health issues such as coughs, colds, flu, congestion, allergies, stomachaches, minor injuries, and eye irritations (e.g., pink eye). You can also schedule dermatology and behavioral health appointments.
SupportLinc
The eConnect® mobile app provides immediate access to CHOP’s Employee Assistance Program, SupportLinc, as well as a variety of other mental well-being, resiliency, personal, family, and work-life resources while you’re on-the-go.
Medical and
Prescription Drug
CHOP Medical Plans (Consumer Directed Health Plan, CHOP Preferred Care Plan, and Keystone/AmeriHealth HMO Plan)
Independence Blue Cross Website
Main Number
1-888-IBX-CHOP (1-888-429-2467)
CVS/Caremark
Mail prescriptions to:
CVS/Caremark
PO Box 94467
Palatine, IL 60094-4467
Main Number
1-844-345-1257
Specialty Pharmacy
1-800-237-2767
Virtual Visits through MDLIVE
Main Number
1-877-764-6605
Text IBX to 635-483 to chat with a virtual assistant
Voluntary Supplemental Health Plans
Main Number
1-800-752-7042
Review your benefits: http://thehartford.com/mybenefits
Dental and
Vision Plans
Aetna Dental DMO Plan
Mail claims to:
Aetna
PO Box 14094
Lexington, KY 40512-4094
Main Number
1-877-238-6200
Aetna Dental PPO Plan
Mail claims to:
Aetna
PO Box 14094
Lexington, KY 40512-4094
Main Number
1-877-238-6200
UnitedHealthcare Vision
Mail claims to:
UnitedHealthcare Vision Claims Department
PO Box 30978
Salt Lake City, UT 84130
Main Number
1-800-638-3120
Fax claims to:
1-248-733-6060
Flexible Spending
Accounts (FSAs)
Health Reimbursement Account (HRA)
Independence Blue Cross Website
Main Number
1-888-IBX-CHOP (1-888-429-2467)
Life and AD&D Insurance
Disability Plans
Retirement Plans
Well-Being and Work/Life Balance Resources
Bright Horizons EdAssist Solutions
Help Desk
1-866-922-7644
Hours: 8:00 a.m. to 8:00 p.m. ET, Monday to Friday
CHOP Research Trainees
Medical, Prescription Drug, and Vision Plan
Personal Choice PPO Plan
Independence Blue Cross Website
Main Number
1-800-275-2583
Life and Accidental Death and Dismemberment Insurance
Basic Life and AD&D
Main Number
1-877-778-1383
Disability Plans
Short- and Long-Term Disability
Mail claims to:
PO Box 14305
Lexington, KY 40512-4305
Main Number
1-888-877-9199
Find key contact information for your CHOP benefit providers quickly and easily.
App Center
Benefits Center
Medical and
Dental and
Flexible Spending Accounts (FSAs)
Life and AD&D Insurance
Disability Plans
Retirement Plans
Well-Being and Work/Life Balance Resources
CHOP Research Trainees